Who we are

We are the oldest, most respected, aging life care management practice in Rochester, New York. Proud members of the Aging Life Care Association and independently owned since our founding in 1988, our team of Licensed Social Workers and Registered Nurses have nationally recognized advanced credentials in geriatrics. Whether you are a local or long distance caregiver, we have the expertise to help ensure your loved one’s health and safety.

Meet Our Team: 

Contact Us

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Marsha Raines, LMSW, C-ASWCM, Founder and CEO

As one of the pioneers in Aging Life Care Management, Marsha has dedicated the past 33 years to providing comprehensive and holistic elder care planning. Recognized as a leader in the field of geriatric care, Marsha’s philosophy is that every client needs to be treated “just like she would like her own Mom or Dad to be treated, with courtesy, respect and compassion.” Marsha is a New York State Licensed Master Social Worker and holds Certifications in Care Management and Dementia Care. She is Certified as an Advanced Professional with the Aging Life Care Association. Outside of work, Marsha and her husband are co-parenting an adorable Havanese puppy and now understands why people have their children in their “younger” years!

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Denise Brown, BSN RN CRRN CMC, Nurse Care Manager

Committed to helping her clients achieve the best quality care experience, Denise is a Registered Nurse with over 29 years of experience in developing, implementing and monitoring effective home care plans for frail and/or confused clients. Denise’s nursing expertise includes geriatrics, stroke rehabilitation, cardio pulmonary and oncology. Denise is certified as an Advanced Professional with the Aging Life Care Association. Denise mentors aspiring nurses, teaching them practical nursing skills. When not advocating for her clients, Denise enjoys spending time with her multi-generational family.

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Sue Stuckless, LCSW, Social Work Care Manager

Passionate about finding the best care solutions for elders, Sue is a Licensed Clinical Social Worker and is Certified as an Advanced Professional with the Aging Life Care Association. Sue has extensive professional experience working with elders and families in hospitals, mental health centers and nursing homes. She believes that compassion is the cornerstone of her work with elders. When not working, Sue can be found feasting on her husband’s home-made bread and spending time with her precious grandchildren.

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Diana Lee-Randall, LMSW, Social Work Care Manager

An empathetic advocate for elders, Diana is a Licensed Master Social Worker who has dedicated her career to helping elders with complex medical or mental health concerns. She has specialized experience in working with elders with kidney disease. A well credentialed and experienced mental health counselor, Diana has also worked as a Chemical Dependency Counselor. Diana has a deep understanding of our community’s resources and is well prepared to assist elders remain safe and well cared for during this pandemic. Diana has special expertise working with spouses who are caring for a partner with chronic medical issues and/or Alzheimer’s Disease. On her off time, Diana loves to garden and can often be found exploring our local parks.

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Kathleen Capmaccio, RN, BSN, Nurse Care Manager

Specializing in geriatric clinical assessments, Kathleen is a Registered Nurse and Certified Case manager with many years of experience working with care giving families and elders. She has professional experience in hospital discharge planning issues and in the coordination of home care services. Kathleen is certified in PRI & Screen Assessments and is our team’s “go to” professional for this New York State mandated assessment tool when our clients need nursing home placement. Kathleen is an avid reader and spends her leisure time walking her dog and playing with her grandchildren.

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