Aging Well Rochester: Care manager in Monroe County and Ontario County
3349 Monroe Avenue, Suite 122, Rochester, NY 14618
• All Care Managers Are Vaccinated •

Help for Elders and Caregiving Families

Mom wants to
stay at home

We are experts
in Aging-in-Place

"My husband
has Alzheimer’s"

We understand
and can help

Mom is
in the Hospital

Professional guidance
for discharge plans

for the
Best Assisted Living?

Help finding
the best
Nursing Home

Elder Care in Monroe County and Ontario County
Call: 585-271-0400

Gary P.
Thank the good Lord that my wife researched and was able to find Aging Well Rochester and Marsha Raines when my daughter suffered a serious stroke. We had moved to Florida three years earlier and it was not possible to visit her and help with the needed healthcare management.Marsha and Jodi were there to guide us through the process to insure that she could be placed in a facility that could properly provide the care she needed. Given the healthcare crisis in this country, this was not an easy process.They were there each step in securing the best possible care and provided relief from the guilt we felt being so far away from Rochester. The compassion and professionalism of Marsha and Jodi were second to none. We are so very grateful for the service they provided throughout.
Kathy G.
I reached out to Marsha @ Aging Well Rochester at a critical point when my dad was hospitalized and needed advice and assistance with coordinating next steps. Within 48 hours, I had had an in depth initial consult with Marsha, agreed to retain her services, and she made calls and was able for me to put in motion a tour and his eventual placement at a wonderful and caring Hospice facility.After my dad's passing, Jennifer worked with my mom over the next few months as she adjusted to all the changes. She was kind and compassionate and very knowledgeable on the process my mom was going through.I would recommend Aging Well Rochester for straight forward advice and counsel to anyone who is feeling "lost" in the confusion and maze of options with aging loved ones.
Darlene D'Agostino B.
Marsha Raines provides much-needed assistance navigating a complex system during high-stress times. She is excellent at what she does. She asks important questions, listens, is efficient and very dependable.

More Testimonials

What We Do

We have the answers to your tough questions and the knowledge about services to help elders with medical issues, Alzheimer’s Disease or memory loss live safely and comfortably. Worry free, confidential and compassionate care for elders. That’s what we do!

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Aging In Place

Your Mom wants to stay home, with her beloved pet, on her own sofa, surrounded by family memories. Rely on our expertise to find the right support services to allow your parent to safely and comfortably age in place.

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Alzheimer's Support

If someone you care about is showing signs of forgetfulness and is having problems with independent living, we can help. Experts in Alzheimer's care, dementia and memory loss, we offer your family innovative and viable solutions.

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Crisis Help

Health emergencies can result in a hospitalization. Memory loss can lead to unsafe situations. Our team of professionals is on hand to help you with urgent situations, including hospital discharge planning.

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Concierge Placement

Whether Memory Care, Assisted Living or a Skilled Nursing Home, let us help you find the right match. We are totally independent and do not accept any commissions from care residences so you can rest assured that our advice is genuine.

Founded by Marsha Raines in 1988, Aging Well Rochester was the first private geriatric care management practice in this area. Marsha and her team are all Licensed Social Workers or Registered Nurses who have nationally recognized advanced credentials in geriatrics. Simply put, we are Rochester’s most qualified, independent experts in aging well.






RN, Nurse Care Manager


LMSW, Social Work Care Manager

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