Aging Well Rochester: Care manager in Monroe County and Ontario County
  585-271-0400
Schedule a Courtesy Call with Marsha
585-271-0400
marsha@agingwellrochester.com
3349 Monroe Avenue, Suite 122, Rochester, NY 14618

Help for Elders and Caregiving Families

Mom wants to
stay at home

We are experts
in Aging-in-Place

My husband
has Alzheimer’s

We understand
and can help

Mom is
in the
Emergency Room

We can help
with
crisis situations

Concierge
Placement
Services

Partner with us
to find the
right solution

Elder Care in Monroe County and Ontario County
Call: 585-271-0400

Tasha B.
I can't say enough about Marsha's caring heart and tenacious advocacy. She is incredibly knowledgeable and really goes to bat for her clients!
Judith A.
We moved our mom to a memory care residence, and in just a few short weeks we realized that it was not the right place for her. Distraught that we had made a horrible mistake, we needed help. I contacted Marsha and she met with our family to help sort things out. She took our concerns seriously, consulted with other industry professionals to assess our mom, and found us a better place for her. Just two weeks later we were able to move mom to a wonderful residence that cares for her properly and gives us all peace of mind. We are so grateful for Marsha and her ability to navigate the challenging world of eldercare on our behalf.
Bradley H.
My husband, Bradley, needed to be moved to an adult home due to my inability to continue caring for his needs. I had no idea where to turn until Marsha Raines name was given to me. It is very difficult to navigate this process while you are under stress and her kindness and actions got the process started making it much less painful. I highly recommend her for her insurance knowledge which was extremely helpful to me.Mary Ellen Hindson, Rochester, NY

More Testimonials

What We Do

We have the answers to your tough questions and the knowledge about services to help elders with medical issues, Alzheimer’s Disease or memory loss live safely and comfortably. Worry free, confidential and compassionate care for elders. That’s what we do!

Aging In Place

Your Mom wants to stay home, with her beloved pet, on her own sofa, surrounded by family memories. Rely on our expertise to find the right support services to allow your parent to safely and comfortably age in place.

Alzheimer's Support

If someone you care about is showing signs of forgetfulness and is having problems with independent living, we can help. Experts in Alzheimer's care, dementia and memory loss, we offer your family innovative and viable solutions.

Crisis Help

Health emergencies can result in a hospitalization. Memory loss can lead to unsafe situations. Our team of professionals is on hand to help you with urgent situations, including hospital discharge planning.

Concierge Placement

Whether Memory Care, Assisted Living or a Skilled Nursing Home, let us help you find the right match. We are totally independent and do not accept any commissions from care residences so you can rest assured that our advice is genuine.

Who We Are

Founded by Marsha Raines in 1988, Aging Well Rochester was the first private geriatric care management practice in this area. Marsha and her team are all Licensed Social Workers or Registered Nurses who have nationally recognized advanced credentials in geriatrics. Simply put, we are Rochester’s most qualified, independent experts in aging well.

Marsha
Raines

LMSW, C-ASWCM
President

Denise
Brown

BSN, RN, CRRN, CMC

Sue
Stuckless

LCSW

Diana
Lee-Randall

LMSW

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