Who We Are

Every member of our team of care managers is a licensed Social Worker or Registered Nurse with extensive expertise in geriatrics. All Care Managers are Certified as an Advanced Professional by the Aging Life Care Association. This nationally recognized advanced credential is only available to care managers who have demonstrated proven professional training and experience in case management. This professional expertise and the personal attention that our Aging Life Care Professionals provide is one of the significant differences that distinguish us from other practices.

As licensed Social Workers and Registered Nurses we do not accept any commissions from community agencies. This means that you can be confident that the advice we share with your family is genuine.

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Marsha Raines, LMSW, C-ASWCM

Our Founder and President is a New York State Licensed Social Worker and Certified Case Manager.

• BA degree in Gerontology – State University of New York at Buffalo
• MS degree, with a specialization in Aging, Columbia University School of Social Work
• NYS Licensed Master Social Worker
• Certified Social Work Case Manager (C-ASWCM)
• Certified Dementia Practitioner

Professional Memberships
• Aging Life Care Association
• National Association of Social Workers
• Greater Rochester Partnership for the Elderly

Marsha is certified both as an Advanced Social Work Case Manager and as an Aging Life Care Professional. These nationally recognized advanced credentials are only available to licensed Social Workers who have demonstrated proven professional training and experience in case management.

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Denise Brown, BSN RN CRRN CMC


Denise is a Registered Nurse with over 29 years of experience in developing, implementing and monitoring effective home care plans for frail and/or confused clients. Denise’s nursing expertise includes geriatrics, stroke rehabilitation, cardio pulmonary and oncology. Denise’s professional memberships include the Association of Rehabilitation Nurses and the National League for Nursing. Denise is a Certified Care Manager and a proud member of the Aging Life Care Association.

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Kirsten Shea, LMSW


Kirsten has a Bachelor of Science in Social Work from Nazareth College and a Master of Social Work degree from Syracuse University. She has extensive professional experience as a Medical Social Worker, with special expertise in working with medically frail and / or confused older adults and with palliative care and end of life issues. As a Certified Social Worker, Kirsten provides compassionate support and counseling services for care giving families and older adults.

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Sue Stuckless, LCSW


Sue earned her Bachelor of Arts from SUNY Empire University and her Master of Social Work from Syracuse University. She is a licensed clinical social worker. Sue has extensive professional experience working with elders and families in hospitals, mental health centers and nursing homes. Sue believes that compassion is the cornerstone of her work with elders.

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Julia McAndrew, BSN RN MS NP


Julia is a Nurse Practitioner with extensive professional experience in women’s health issues. She has a Master of Science in Women’s Health from the State University of New York at Buffalo and a Bachelor of Science in Nursing from Daemen College.  Julia is Certified in PRI & Screen assessments. A valued member of our team, Julia is respected for her geriatric expertise and compassionate manner.

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